Introduction

Welcome to H.O.P.E Oncology Clinic. Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our clinic or interact with our website at www.hopeonco.com.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.

Information We Collect

Personal Information

We may collect the following personal information from you:

• Contact Information: Name, email address, phone number, and physical address.
• Health Information: Medical history, treatment details, and other health-related information.
• Payment Information: Billing details, credit/debit card information, and insurance information.
• Online Activity Information: IP address, browser type, and browsing history on our website.

How We Collect Information

We collect information through:

• Direct Interactions: When you visit our clinic, fill out forms, or contact us via phone or email.
• Automated Technologies: Cookies and similar tracking technologies when you use our website.
• Third-Party Sources: Health insurance providers, medical professionals, and other entities involved in your care.

Use of Your Information

We use your information to:

• Provide and manage your treatment and healthcare services.
• Communicate with you regarding appointments, treatment updates, and follow-ups.
• Process payments and insurance claims.
• Improve our services and website functionality.
• Ensure compliance with legal and regulatory requirements.

Disclosure of Your Information

We may share your information with:

• Medical Professionals: Doctors, nurses, and other healthcare providers involved in your care.
• Service Providers: Third-party vendors that provide services on our behalf, such as billing and IT support.
• Legal Authorities: If required by law or to protect our rights and property.
• With Your Consent: Any other third party with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no security measure is completely foolproof, and we cannot guarantee absolute security of your data.

Your Rights

You have the right to:

• Access and obtain a copy of your personal information.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain conditions.
• Object to the processing of your personal information.
• Withdraw consent at any time, where we are relying on consent to process your information.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

H.O.P.E Oncology Clinic
A – 22, Block A, Hauz Khas,
New Delhi, Delhi 110016
Email: info@hopeonco.com
Phone: 011 4342 0000

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